The Washington State University Catalog

School of Hospitality Business Management

The online catalog includes the most recent changes to courses and degree requirements that have been approved by the Faculty Senate, including changes that are not yet effective.

School of Hospitality Business Management

business.wsu.edu/Hospitality/
Todd Hall 342
509-335-5766

Director and Ivar B. Haglund Chair, and Professor, R. Harrington; Taco Bell Distinguished Professor, D. Gursoy; Craig Schafer Fellow and Professor, H. J. Kim; Professors, M. Chen, C. Chi; Founding Director for the Granger Cobb Institute for Senior Living and Associate Professor, N. Swanger; Assistant Professors, B. Chen, R. Hammond, K. Philander, S. Seo; Associate Clinical Professor, J. Harbour; Assistant Clinical Professors, M. Beattie, B. Marlowe, J. Sandstrom; Culver Hospitality Relations Manager, A. Alonzo; Executive Chef and Catering Services Manager, J. Callison; Professor Emeritus, W. Terry Umbreit.

An integral part of the Carson College of Business, the School of Hospitality Business Management provides specialized instruction dealing with the major organizational, managerial, financial, and technical issues relative to operation of hospitality businesses. The school prepares graduates for managerial responsibilities both here and abroad. The curriculum provides a sound business education on the fundamental features in various segments within the industry. It includes courses in general education, business, and hospitality management. The program of study leads to a degree of Bachelor of Arts in Hospitality Business Management, with majors in hospitality business management, senior living management, or wine and beverage business management.

The School of Hospitality Business Management will produce graduates who:

  1. Complete their 1000-hour industry requirement, earning employer evaluation scores of 80% or higher.
  2. Apply qualitative and quantitative hospitality business skills to solve problems.
  3. Identify service gaps and propose solutions for service recovery, while considering multiple stakeholders.
  4. As members of a team, through a group project, evaluate a hotel’s position and present acceptable findings and/or solutions considering the implications for multiple stakeholders.
  5. Gain deeper understanding of different cultures and business operations from these cultures, preferably through studying abroad.

Granger Cobb Institute for Senior Living 

Senior Living is a growing, dynamic industry where residents age 55+ make their homes in independent, assisted living, or memory care communities.  This model promotes active, social interaction among residents and their families, while providing a safe and caring environment.  Managers and professional staff make a positive difference for residents and enhance the quality of their lives on a daily basis.  This degree will prepare you for managerial and leadership positions in an industry that is nearly recession-proof.  It will position you in a growing industry, provide you with sound business fundamentals with a focus on hospitality operations, and provide you with a very rewarding work-life balance.

 




Schedules of Studies

Honors students complete the Honors College requirements which replace the UCORE requirements.


Hospitality Business Management (120 Credits)

HBM Requirements
In addition to the admission and graduation requirements listed in the Carson College of Business (CCB) section of this catalog, all students majoring in Hospitality Business Management must complete 1,000 hours of work experience in the hospitality industry. In order for hours to count for the requirement, they must meet the following criteria:

  1. Hours must be worked after high-school graduation.
  2. All hours must be documented as paid.
  3. Hours must be worked at a company whose primary source of revenue is derived from hospitality services.
  4. The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.
First Year
First TermCredits
B A 1003
COM 102 [COMM], H D 205 [COMM], or MKTG 279 [COMM]13 or 4
ECONS 101 [SSCI] or 102 [SSCI]13
ENGLISH 101 [WRTG] or 105 [WRTG]13
MATH 20123
Second TermCredits
B A 1021
Biological Sciences [BSCI] or Physical Sciences [PSCI] (with lab)34
ECONS 101 or 10213
HBM 10111
HISTORY 105 [ROOT]3
MATH 202 [QUAN]43
Complete Carson Career Amplifier Program Tier 1
Apply for Admission into the Major
Second Year
First TermCredits
ACCTG 2303
B A 201, 202, and 203, or B A 2113
Diversity [DIVR]3
HBM 2803
MIS 2503
Consider studying abroad this summer5
Second TermCredits
ACCTG 2313
Arts [ARTS]3
B A 204, 205, and 206, or B A 2123
Humanities [HUM]3
MGTOP 21564
Complete Carson Career Amplifier Program Tier 2
Complete Writing Portfolio
Third Year
First TermCredits
B LAW 2103
Biological Sciences [BSCI] or Physical Sciences [PSCI] 33
FIN 3253
HBM 3583
MKTG 3603
Second TermCredits
HBM 381 [M]3
HBM 494 [M]3
I BUS 3803
Social Science or Humanities Elective73
300-400-level Business Elective 83
Complete Carson Career Amplifier Program Tier 3
Fourth Year
First TermCredits
ENGLISH 402 or 403 3
HBM 4011
HBM 490 or 49193
International Experience Requirement or Electives53
MGMT 4503
Second TermCredits
ECONS 305 or 3233
HBM 493 [CAPS] or 495 [CAPS]93
International Experience Requirement or Electives 53
Social Science or Humanities Elective73
300-400-level Business Elective 83
Electives1
Complete 1000-hour work experience
Complete Carson Career Amplifier Program Tier 4

Footnotes
1For Students in the Honors Program: ECONS 198 is an approved substitute for ECONS 101 and 102; COM 102/H D 205/MKTG 279 requirement is waived; HONORS 198 is an approved substitute for HBM 101; ENGLISH 198 is an approved substitute for ENGLISH 101; ACCTG 298 is an approved substitute for ACCTG 230 and 231. Honors students may need to enroll in elective coursework to meet University requirement of 120 credits.
2MATH 201 will be waived with an ALEKS score of 80% or higher, or the completion of MATH 202 or equivalent. MATH 106 will be accepted as an alternative to MATH 201 for transfer students.
3For a total of 7 credits—one Biological Sciences [BSCI] and one Physical Sciences [PSCI] course, including one lab course.
4Alternative to MATH 202 is MATH 140 or 171.
5All students must complete the International Experience Requirement. Options for completing the requirement can be found in the Carson College of Business Academic Unit section of the catalog under Business (Pullman, Tri-Cities) or Business Administration (Vancouver). Students should consult with their advisor to determine the best option.
6MATH/STAT 212 will be accepted as alternative to MGTOP 215 for transfer students.
7Social Science or Humanities Electives (6 credits): Any courses with the [SSCI] or [HUM] designation, or courses in ANTH, ASIA, CES, CRM J, DTC, ECONS, ENGLISH (excluding ENGLISH 402 or 403), FINE ART, FOR LANG, HISTORY, HONORS 270, 280, 370, 380, H D, HUMANITY, PHIL, POL S, PSYCH, SOC, and WGSS not used to fulfill other (including UCORE) requirements.
8300-400-level Business Electives (6 credits): Any 300-400-level course taught by CCB. May not include courses from the CCB core, the set of required HBM courses, or any 498 Internships or 499 Special Topics courses.
9Two-course sequence - Food and beverage, or hotel and lodging. Food and beverage must take HBM 490 and HBM 493 [CAPS]. Hotel and lodging must take HBM 491 and HBM 495 [CAPS].

Senior Living Management (120 Credits)

HBM Requirements
In addition to the admission and graduation requirements listed in the Carson College of Business (CCB) section of this catalog, all students majoring in Senior Living Management must complete 1,000 hours of work experience in the hospitality industry. In order for hours to count for the requirement, they must meet the following criteria:

  1. Hours must be worked after high-school graduation.
  2. All hours must be documented as paid.
  3. Hours must be worked at a company whose primary source of revenue is derived from hospitality services.
  4. The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.
First Year
First TermCredits
B A 1003
BIOLOGY 140 [BSCI]3
ECONS 101 [SSCI] or 102 [SSCI]13
ENGLISH 101 [WRTG] or 105 [WRTG]13
MATH 20123
Second TermCredits
B A 1021
HBM 10111
HISTORY 105 [ROOT]3
MATH 202 [QUAN]33
PSYCH 1053
SOE 101 [PSCI] or AMDT 210 [PSCI]4
Complete Carson Career Amplifier Program Tier 1
Apply for Admission into the Major
Second Year
First TermCredits
ACCTG 23013
B A 201, 202, and 203, or B A 2113
HBM 2803
MIS 2503
PHIL 365 [HUM] or KINES 201 [HUM]3
Consider studying abroad this summer4
Second TermCredits
ACCTG 23113
B A 204, 205, and 206, or B A 2123
B LAW 2103
H D 205 [COMM]14
MGTOP 21554
Complete Carson Career Amplifier Program Tier 2
Complete Writing Portfolio
Third Year
First TermCredits
Diversity [DIVR]3
ECONS 101 or 10213
FIN 3253
HBM 3583
HBM 3753
Second TermCredits
H D 405 or PSYCH 3633
HBM 381 [M]3
HBM 494 [M]3
I BUS 3803
MKTG 3603
Complete Carson Career Amplifier Program Tier 3
Fourth Year
First TermCredits
Arts [ARTS]3
ENGLISH 402 or 4033
HBM 4011
HBM 4703
International Experience Requirement or Electives 43
Management or Programming Elective63
Second TermCredits
300-400-level HBM Elective 73
HBM 475 [CAPS]3
International Experience Requirement or Electives43
Management or Programming Elective63
Complete Carson Career Amplifier Program Tier 4
Complete 1000-hour work experience

Footnotes
1For Students in the Honors Program: ECONS 198 is an approved substitute for ECONS 101 and 102; COM 102/H D 205/MKTG 279 requirement is waived; HONORS 198 is an approved substitute for HBM 101; ENGLISH 198 is an approved substitute for ENGLISH 101; ACCTG 298 is an approved substitute for ACCTG 230 and 231. Honors students may need to enroll in elective coursework to meet University requirement of 120 credits.
2MATH 201 will be waived with an ALEKS score of 80% or higher, or the completion of MATH 202 or equivalent. MATH 106 will be accepted as an alternative to MATH 201 for transfer students.
3Alternative to MATH 202 is MATH 140 or 171.
4All students must complete the International Experience Requirement. Options for completing the requirement can be found in the Carson College of Business Academic Unit section of the catalog under Business (Pullman, Tri-Cities) or Business Administration (Vancouver). Students should consult with their advisor to determine the best option.
5MATH/STAT 212 will be accepted as alternative to MGTOP 215 for transfer students.
6Management or Programming Electives (6 credits): Two courses from a single track. Management and Leadership Track: H D 360; PSYCH 320, 485, 490. Programming Track: PSYCH 485, 486, 490.
7300-400-level HBM Electives: Any 300-400-level HBM course. May not include the set of required HBM courses, or any 498 Internships or 499 Special Topics courses.

Wine and Beverage Business Management (124 Credits)

WBBM Requirements
In addition to the admission and graduation requirements listed in the Carson College of Business (CCB) section of this catalog, all students majoring in Wine and Beverage Business Management (WBBM) must complete 1,000 hours of work experience in the hospitality industry. In order for the 1,000 hours of work experience to count for the requirement, they must meet the following criteria:

  1. Hours must be worked after high-school graduation
  2. All hours must be documented as paid
  3. Hours must be worked at a company whose primary source of revenue is derived from hospitality services
  4. The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form

First Year
First TermCredits
B A 1003
BIOLOGY 120 [BSCI]4
ECONS 101 [SSCI] or 102 [SSCI]13
ENGLISH 101 [WRTG] or 105 [WRTG]13
MATH 20123
Second TermCredits
B A 1021
CHEM 101 [PSCI]4
HBM 1011
HISTORY 105 [ROOT]3
MATH 202 [QUAN]33
VIT ENOL 1133
Complete Carson Career Amplifier Program Tier 1
Apply for Admission into the Major
Second Year
First TermCredits
ACCTG 2303
B A 201, 202, and 203, or B A 2113
ECONS 101 or 10213
FRENCH 120 [HUM]3
HBM 2311
HBM 280 3
Consider studying abroad this summer4
Second TermCredits
ACCTG 2313
B A 204, 205, and 206, or B A 2123
B LAW 2103
COM 102 [COMM], H D 205 [COMM], or MKTG 279 [COMM]13 or 4
MGTOP 21554
Complete Carson Career Amplifier Program Tier 2
Complete Writing Portfolio
Third Year
First TermCredits
Diversity [DIVR]3
FIN 3253
HBM 3583
MIS 2503
VIT ENOL 3133
Second TermCredits
HBM 381 [M]3
HBM 494 [M]3
International Experience Requirement or Elective 43
MKTG 3603
Social Science or Humanities Elective63
Complete Carson Career Amplifier Program Tier 3
Fourth Year
First TermCredits
COMSTRAT 312, 380, ENTRP 490 [M], MKTG 368, 407, or MKTG 4773
ENGLISH 402 or 403 3
HBM 3503
HBM 4011
HBM 4903
I BUS 3803
Second TermCredits
Arts [ARTS]3
FS/VIT ENOL 4223
HBM 493 [CAPS]3
International Experience Requirement or Electives 43
Social Science or Humanities Elective63
Complete Carson Career Amplifier Program Tier 4
Complete 1000-hour work experience

Footnotes
1For Students in the Honors Program: ECONS 198 is an approved substitute for ECONS 101 and 102; COM 102/H D 205/MKTG 279 requirement is waived; HONORS 198 is an approved substitute for HBM 101; ENGLISH 198 is an approved substitute for ENGLISH 101; ACCTG 298 is an approved substitute for ACCTG 230 and 231. Honors students may need to enroll in elective coursework to meet University requirement of 120 credits.
2MATH 201 will be waived with an ALEKS score of 80% or higher, or the completion of MATH 202 or equivalent. MATH 106 will be accepted as an alternative to MATH 201 for transfer students.
3Alternative to MATH 202 is MATH 140 or 171.
4All students must complete the International Experience Requirement. Options for completing the requirement can be found in the Carson College of Business Academic Unit section of the catalog under Business. Students should consult with their advisor to determine the best option.
5MATH/STAT 212 will be accepted as alternative to MGTOP 215 for transfer students.
6Social Science or Humanities Electives (6 credits): Any courses with the [SSCI] or [HUM] designation, or courses in ANTH, ASIA, CES, CRM J, DTC, ECONS, ENGLISH (excluding ENGLISH 402 or 403), FINE ART, FOR LANG, HISTORY, HONORS 270, 280, 370, 380, H D, HUMANITY, PHIL, POL S, PSYCH, SOC, and WGSS not used to fulfill other (including UCORE) requirements.


Minors

Event Management

     Please see the Carson College of Business section of this Catalog for additional instructions. To be admitted into the Event Management minor, students must meet the following minimum requirements: 
  • Complete 27 credits 
  • WSU cumulative GPA of at least 2.50 and not on academic probation
     The minor in event management requires a minimum of 19 credits of coursework, including:
  • HBM 301
  • HBM 383
  • HBM 384
  • HBM 401
  • 9 credits from the following: HBM 235, 358, 381, 480, 494, 498, IBUS 435.
  • Students must maintain an overall GPA of at least 2.50 in courses required for the HBM major.
  •         A minimum of 9 credits of upper-division coursework must be taken in residence at WSU or though WSU-approved education abroad or educational exchange courses.  
  • Up to 6 credits may be transferred from another institution. 
     To be admitted into this minor, students must meet with a business advisor and declare their interest. Students must ensure that they meet all course prerequisites before enrolling in any College of Business courses.  
In addition, students must complete 400 hours of internship/industry experience to earn the minor.  In order for hours to count for the requirement, they must meet the following criteria:
  • Hours must be worked after high-school graduation;
  • All hours must be documented as paid;
  • Hours must be worked at a company whose primary source of revenue is derived from hospitality services; and
  • The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.
 

Hospitality Business Management

Please see the Carson College of Business section of this Catalog for additional instructions. To be admitted into the Hospitality Business Management (HBM) minor, students must meet the following minimum requirements:

  1. Complete 27 credits 
  2. WSU cumulative GPA of at least 2.50 and not on academic probation

The minor in hospitality business management requires a minimum of 19 credits of coursework, including:

  • ACCTG 230
  • HBM 101 or 401
  • 9 credits of upper-division HBM courses (excluding 498 and 499 courses)
  • 6 credits of College of Business courses at any level
  • Students must maintain an overall GPA of at least 2.50 in courses required for the HBM major.
  • A minimum of 9 credits of upper-division coursework must be taken in residence at WSU or though WSU-approved education abroad or educational exchange courses. 
  • Up to 6 credits may be transferred from another institution.

To be admitted into this minor, students must meet with a business advisor and declare their interest. Students must ensure that they meet all course prerequisites before enrolling in any College of Business courses.  

 

In addition, students must complete 400 hours of internship/industry experience to earn the minor.  In order for hours to count for the requirement, they must meet the following criteria:

  1. Hours must be worked after high-school graduation;
  2. All hours must be documented as paid;
  3. Hours must be worked at a company whose primary source of revenue is derived from hospitality services; and
  4. The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.

 

 


Senior Living Management

     Please see the Carson College of Business section of this Catalog for additional instructions. To be admitted into the Senior Living Management (SLM) minor, students must meet the following minimum requirements: 
  • Complete 27 credits.
  • WSU cumulative GPA of at least 2.50 and not on academic probation.
     The minor in senior living management requires a minimum of 19 credits of coursework including:
  • ACCTG 230 
  • HBM 101 or 401 
  • HBM 375
  • H D 308, 350, 360, or 405, or PSYCH 363
  • HBM 494 
  • HBM 470 
  • Any CCB course – 3 credits (HBM 280 or MKTG 360 or MGMT 450 are recommended)
  • Students must maintain an overall GPA of at least 2.50 in SLM minor courses.
  • A minimum of 9 credits of upper-division coursework must be taken in residence at WSU or though WSU-approved education abroad or educational exchange courses.  
  • Up to 6 credits may be transferred from another institution.
     To be admitted into this minor, students must meet with a business advisor and declare their interest. Students must ensure that they meet all course prerequisites before enrolling in any College of Business courses.
     In addition, students must complete 400 hours of internship/industry experience to earn the minor.  In order for hours to count for the requirement, they must meet the following criteria:
  • Hours must be worked after high-school graduation;
  • All hours must be documented as paid;
  • Hours must be worked at a company whose primary source of revenue is derived from hospitality services; and
  • The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.

Wine and Beverage Business Management

     Please see the Carson College of Business section of this Catalog for additional instructions.  To be admitted into the Wine and Beverage Business Management (WBBM) minor, students must meet the following minimum requirements:

  • Complete 27 credits.
  • WSU cumulative GPA of at least 2.50 and not on academic probation  

     The minor in wine and business management requires a minimum of 19 credits of coursework including:

  • ACCTG 230
  • B A 212; or B A 204, 205, and 206
  • HBM 231, 350, 358, and 490
  • MKTG 360
  • Students must maintain an overall GPA of at least 2.50 in WBBM minor courses.  
  • A minimum of 9 credits of upper-division coursework must be taken in residence at WSU or though WSU-approved education abroad or educational exchange courses. 
  • Up to 6 hours may be transferred from another institution.

     To be admitted into this minor, students must meet with a business advisor and declare their interest. Students must ensure that they meet all course prerequisites before enrolling in any College of Business courses.

     In addition, students must complete 400 hours of internship/industry experience to earn the minor.  In order for hours to count for the requirement, they must meet the following criteria:

  • Hours must be worked after high-school graduation;
  • All hours must be documented as paid;
  • Hours must be worked at a company whose primary source of revenue is derived from hospitality services; and
  • The employer evaluation for the hours must reflect an average of 80% across the ratings criteria on the form.

 



Courses

The online catalog includes the most recent changes to courses and degree requirements that have been approved by the Faculty Senate, including changes that are not yet effective. Courses showing two entries of the same number indicate that the course information is changing. The most recently approved version is shown first, followed by the older version, in gray, with its last-effective term preceding the course title. Courses shown in gray with only one entry of the course number are being discontinued. Course offerings by term can be accessed by clicking on the term links when viewing a specific campus catalog.


Hospitality Business Management (HBM)

(Select Campus to see schedule links)

 

No letter-graded course offered by the Carson College of Business may be taken for a Pass, Fail (P, F) grade.


101 Professional and Career Development for the Business World 1 Preparation for employment in today's business environment; focus on career/professional development (resume and cover letter development, interview skills, career services, professional expectations, networking, and etiquette). Typically offered Fall, Spring, and Summer.

131 Introduction to Hospitality Business Management 3 Historical development and organizational structure of the hospitality service industries. Typically offered Fall and Spring. Cooperative: Open to UI degree-seeking students.

158 Basic Restaurant Operations and Service 3 General restaurant operating concepts, dining room service procedures and food safety; sanitation principles.

231 Introduction to Beverage Management 1 Overview of the beverage industry including history, trends, opportunities, logistics, legal/regulatory for non-alcoholic beverages and alcoholic beverages. Typically offered Fall and Spring.

235 [SSCI] Travel, Society, and Business 3 Social, cultural, economic, and environmental practices and principles in global travel and tourism. Typically offered Fall and Spring. Cooperative: Open to UI degree-seeking students.

258 Fundamentals of Cooking 3 (1-6) Practical applications of cooking techniques, dining room service, and restaurant operations including safety, sanitation, flow of goods and industry trends. Typically offered Fall and Spring.

275 Special Topics V 1-15 May be repeated for credit. S, F grading.

280 Hospitality Systems 3 Management functions relating to the planning and operation of various lodging, food, and beverage businesses. Typically offered Fall and Spring.

298 Internship Experience V 1 (0-3) to 12 (0-36) May be repeated for credit; cumulative maximum 12 hours. Cooperative educational internship with a hospitality business, government, or non-profit organization. Typically offered Fall, Spring, and Summer. S, F grading.

301 Introduction to Event Planning 3 Course Prerequisite: Admitted to a major in the College of Business or minor in Hospitality Business Management; junior standing. Overview of event planning industry, including components, interrelationships, economics, and theory. Typically offered Fall.

350 Beverage Management 3 Course Prerequisite: Must be at least 21 years old. Beverage operations; detailed study of wines and spirits; consideration of social impacts such as trends in consumption. Typically offered Fall and Spring.

358 Foodservice Systems and Control 3 Course Prerequisite: ACCTG 230 or 298; B A 204, 205, and 206 or concurrent enrollment, or B A 212 or concurrent enrollment; admitted to a major in the College of Business or minor in Hospitality Business Management. Operational control processes, control systems, and cost analysis procedures in food and beverage management. Typically offered Fall and Spring.

375 Introduction to Senior Living Management 3 Introduction to the unique aspects of managing senior housing communities. Typically offered Fall and Spring.

381 [M] Hospitality Leadership and Organizational Behavior 3 Course Prerequisite: B A 203, 211, or MGMT 301; admitted to a major in the College of Business or minor in Hospitality Business Management. Focusing on interpersonal skills and group dynamics; covers key hospitality leadership and management issues. Typically offered Fall and Spring. Cooperative: Open to UI degree-seeking students.

383 Meeting and Convention Management 3 Course Prerequisite: HBM 301; admitted to a major in the College of Business or minor in Hospitality Business Management. Theory and practice of meeting/convention/event management, including goals, organization on- and off-site operations, evaluation.

384 Managed Services 3 Course Prerequisite: ACCTG 230 or 298; admitted to a major in the College of Business or minor in Hospitality Business Management. Management systems of the segment of the hospitality industry relating to contract and self-operated management companies. Field trip required. Typically offered Fall.

401 Career Management 1 Course Prerequisite: HBM 101; senior standing. Career management preparation including mock/traditional/panel interviews, resume/cover letter critiques, offer evaluations, negotiation and networking.

458 Advanced Culinary Management and Catering 3 Course Prerequisite: HBM 258; admitted to a major in the College of Business or minor in Hospitality Business Management; junior standing. Advanced kitchen/dining room management with emphasis on culinary skill development and the planning and administration of catering events. Typically offered Fall and Summer.

470 Living Management Operations Analysis 3 Course Prerequisite: HBM 375. Analysis and practice of assessing senior living operational concerns, financial and budget, workforce and labor, sales and marketing efforts, as well as culture and customer experience concerns and decisions for the operation of a senior housing community. Typically offered Fall and Spring.

475 [CAPS] Senior Living Management Capstone 3 Course Prerequisite: HBM 470; HBM 494; senior standing. Use of the case method in the operations and analysis of senior living organizations. Typically offered Fall and Spring.

480 [M] Marketing Strategy and Development 3 Course Prerequisite: MKTG 360; admitted to a major in the College of Business, minor in Hospitality Business Management, or Professional Sales certificate. Theory and practice; problems in guest relations, special sales efforts, intramural promotion, research. Typically offered Fall.

490 Food and Beverage Operational Analysis 3 Course Prerequisite: FIN 325; HBM 358; MKTG 360; admitted to a major in College of Business or minor in Hospitality Business Management or Wine and Beverage Business Management; junior standing. Theory and practice of new product/service innovation and process, beverage/brand marketing, logistics/distribution concerns, sales and marketing efforts, and legal and regulatory concerns for development of innovative beverage or food and beverage concepts. Typically offered Fall.

491 Operational Analysis 3 Course Prerequisite: ACCTG 231 or 298; MGTOP 215, STAT 212, STAT 360, or STAT 370; FIN 325; HBM 280; admitted to a major in the College of Business or minor in Hospitality Business Management; junior standing. Using management tools in analyzing operational effectiveness of hotel and restaurant organizations. Typically offered Fall and Spring.

493 [CAPS] Food and Beverage Strategies 3 Course Prerequisite: FIN 325; HBM 358; HBM 490; I BUS 380; MKTG 360; admitted to a major in Carson College of Business or minor in Hospitality Business Management; senior standing. Use of the case method and integrative projects, with a focus on food and beverage new product development and new service development practices in hospitality, wine and beverage organizations. Typically offered Spring.

494 [M] Service Operations Management 3 Course Prerequisite: Admitted to a major in the College of Business or minor in Hospitality Business Management; junior standing. Design and management of service delivery systems through operations management topics from a service perspective. Typically offered Fall and Spring.

495 [CAPS] Case Studies and Research 3 Course Prerequisite: FIN 325; HBM 358; HBM 491; I BUS 380; MKTG 360; admitted to a major in the College of Business or minor in Hospitality Business Management; senior standing. Use of the case method and computerized statistical programs in the analysis of administrative practices of organizations. Typically offered Fall, Spring, and Summer.

496 Special Topics V 1-3 May be repeated for credit; cumulative maximum 6 hours. Typically offered Fall and Spring.

497 Special Topics V 1-3 May be repeated for credit; cumulative maximum 9 hours. Course Prerequisite: ACCTG 230 or 298; admitted to a major in the College of Business or minor in Hospitality Business Management. Topics of special interest within the area of hotel and restaurant administration. Typically offered Fall, Spring, and Summer.

498 Hospitality Business Management Internship V 1-15 May be repeated for credit; cumulative maximum 15 hours. Course Prerequisite: By department permission. Cooperative educational internship with a business, government or nonprofit organization. Typically offered Fall, Spring, and Summer. S, F grading.

499 Special Problems V 1-4 May be repeated for credit. Course Prerequisite: By department permission. Independent study conducted under the jurisdiction of an approving faculty member; may include independent research studies in technical or specialized problems; selection and analysis of specified readings; development of a creative project; or field experiences. Typically offered Fall, Spring, and Summer. S, F grading.

535 International Tourism Strategy and Planning 3 Course Prerequisite: Admission to the MBA program and completion of MBA Prerequisites, including: B_A 500, 501, 502, 503, 504, ACCTG 550 and ECONS 555. Tourism components; social, economic, and cultural effects on societies; the management of tourism businesses.

581 Services Management 3 Course Prerequisite: Admission to the MBA program and completion of MBA Prerequisites, including: B_A 500, 501, 502, 503, 504, ACCTG 550 and ECONS 555. Design and management of service systems in hospitality operations; control of customer interaction, personnel activities and inventory.

582 Hospitality Operations Analysis 3 Complete MBA Prerequisites, including: B_A 500, 501, 502, 503, 504, ACCTG 550 and ECONS 555. Yield/revenue management and managerial accounting concepts within the hospitality industry.

591 Service Management Seminar 3 Course Prerequisite: Admission to PhD programs in business. Survey of selected concepts, frameworks, theory, issues and empirical research in service management. Typically offered Fall.

592 Current Issues in Travel and Tourism 3 Course Prerequisite: Admission to PhD programs in business. Current issues, practices, principles and theory, research and methodologies that govern travel and tourism behavior. Typically offered Spring.

597 Special Topics 3 Course Prerequisite: Admission to PhD programs in business. Strategic business policy, concepts, and practices in hospitality management.

600 Special Projects or Independent Study V 1-18 May be repeated for credit. Course Prerequisite: Admission to the MBA, Master of Accounting, or Business PhD programs. Independent study, special projects, and/or internships. Students must have graduate degree-seeking status and should check with their major advisor before enrolling in 600 credit, which cannot be used toward the core graded credits required for a graduate degree. Typically offered Fall, Spring, and Summer. S, F grading.

800 Doctoral Research, Dissertation, and/or Examination V 1-18 May be repeated for credit. Course Prerequisite: Admitted to the Business Administration - Hospitality and Tourism PhD program. Independent research and advanced study for students working on their doctoral research, dissertation and/or final examination. Students must have graduate degree-seeking status and should check with their major advisor/committee chair before enrolling for 800 credit. Typically offered Fall, Spring, and Summer. S, U grading.

Student Affairs Schedules of Classes Commencement Veteran's Affairs Summer Session
 
Office of the Registrar, PO Box 641035, Washington State University, Pullman WA 99164-1035, 509-335-5346, bitter@wsu.edu
Copyright © Board of Regents, Washington State University